Special Assistance for Travellers with Disabilities

We are here to help with special assistance if you have a hearing, vision, cognitive or development disability.

We are happy to assist you with your reservations and also when you arrive at the airport to check-in for your flight as well as to board the aircraft, reaching your connecting flight, disembarking at the airport of point of arrival.

In case you make your request for reservations and/or for special assistance in person or by phone, you are not required to complete and submit below form, provided you still deems it necessary.

Customers who need personal or continuous care or who are unable to follow safety instructions must be accompanied during travel.
Please fill in the special assistance required form below.

Request for special assistance form (* Required fields)

Name*
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First name*
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Title*
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Contact details
Phone number*
Please use only numeric values. Other values accepted are -, +, #, (, )

Email address*
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Date of Birth*
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Nationality*
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Country of Residence*
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Passport Number*
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Date of expiration of passport*
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Travel details

City of Departure:*
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Destination:*
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Departure date*
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Return date
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Are you travelling alone:*
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Name of the accompanying traveler:*
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Special Request

Seating
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Meet & assist*
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Wheelchair*
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Type of Wheelchair*

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Please advise if assistance is needed due to:
Deaf or Hearing impaired:*
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Blind or Seeing impaired:*
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Assist to submit medical details*
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Others
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